How does it feel to be part of an organization and never to be asked for your perspective?
It's the emotionally intelligent, empathetic, and innovative leader that understands this and creates consistent opportunities for employees to provide feedback.
How deflating is it when you're asked for your insight and it's ignored?
There's excitement when a company encourages employee feedback. Maybe it's in town hall format, 1:1 manager and employee conversations, or through anonymous form submissions on the company intranet. However it occurs, it feels great at first. It lets you say, "my opinion and ideas matter."
That is until employees realize that their ideas are being collected, yet rarely considered, and never implemented.
How can leaders address this effectively?
So that this well of ideas doesn't run dry, and to improve employee engagement, leaders must show employees that their contributions are valued.
Invite employees to expand upon their ideas in presentation to decision-making groups. Better yet, after selection of the most-promising projects, "give the ball to the employees." Have them determine the vision and strategy. Have them create the playbook and run the plays.
They'll be more invested in the project steps and outcome, and you'll have a fantastic view of your future leaders in action.